Welcome & Introduction

Dr. Geoffrey Silvera is an Assistant Professor in the Department of Health Services Administration at the University of Alabama at Birmingham. He holds a PhD in Health Policy and Administration from the Pennsylvania State University. Dr. Silvera’s research interests include healthcare management, patient experience, care quality and safety, and health equity. His research has been published in leading healthcare management and policy journals, and he has been recognized with awards for his scholarly contributions.

In addition to his research and teaching, Dr. Silvera is an active member of the healthcare community. He serves as the associate editor of Patient Experience Journal. He also serves on the editorial board of the journal, Quality Management in Health Care and is an executive board member of the health care management division of the Academy of Management. He is a frequent speaker at healthcare conferences and events.