CV

Downloadable CV: (GSilveraCV(2020-05))             Google Scholar

CURRENT POSITION AND FOCUS

ASSISTANT PROFESSOR (January 2016-Present)

Health Administration Program
Department of Political Science
College of Liberal Arts & Sciences
Auburn University

RESEARCH INTERESTS:

Primary: Hospital Strategic Management, Patient Experience & Patient Safety

Secondary: Health Information Technology & Organizational Diversity and Inclusion

EDUCATION

Ph. D., Health Policy and Administration

The Pennsylvania State University, 2015
Dissertation Committee: Jonathan R. Clark (Chair), Naleef Fareed, Jessica N. Mittler, and Donald Hambrick

M.H.A, Health Services Research, Management, and Policy

University of Florida, 2010

B.S., Psychology

University of Florida, 2006

PEER-REVIEWED PUBLICATIONS

11. Silvera, G.A. & Clark, J.R. (2019). Women at the Helm: CEO Gender and Patient Experience in the Hospital Industry. Health Care Management Review (Forthcoming) Link to article

10. Haun, C.N.*, Mahafza Z.B.*, Cook C.L.* & Silvera, G.A., A Study Examining the Influence of Proximity to Nurse Education Resources on Quality of Care Outcomes in Nursing Homes. Inquiry (55). Link to article 

9. Fisk, J.M., Haun, C.N.*, & Silvera, G.A. Developing and Assessing Workplace Diversity: The Essential Characteristics of Cultural Competency. Public Integrity Link to article

8. Ford, E. W., Lowe, K. B., Silvera, G., Babik, D., & Huerta, T. R. (2018). Insider versus outsider executive succession: The relationship to hospital efficiency. Health Care Management Review (HCMR), 43(1), 61-68.

7. Silvera, G.A. (2017). The Moderating Role of Hospital Size on the Relationship between Patient Experience & Patient Safety. Quality Management in Health Care (QMHC), 26 (4), 210-217.

6. Silvera, G.A., Haun, C.N.* and Wolf, J.A. (2017). Patient Experience: The field and future, Patient Experience Journal (PXJ), 4(1), 7-22.

5. Silvera, G.A. & Clark, J.R. (2016). Patient Evaluations of the Interpersonal Care Experience (ICE) in U.S. Hospitals: A Factor Analysis of the HCAHPS Survey, Patient Experience Journal (PXJ), 3(1), 101-109.

4. Ford, E.W.,Silvera, G.A., Kazley, A.S., Diana, M.L., and Huerta, T.R. (2016). Assessing the Relationship between Patient Safety Culture and EHR Strategy. International Journal of Health Care Quality Assurance. 29(6), 614-627.

3.Silvera, G.A. & Wolf, J.A. (2015). Patient Experience Established: One Year Later. Patient Experience Journal (PXJ), 2(1), 4-10.

2. Huerta, T.R., Silvera, G.A., Pettit, L., & Ford, E.W. (2014). EMR Implementation Speed: Patient Safety Culture Paradox: Part 2. Journal of Healthcare Information Management (JHIM), 4(28), 40-45.

1. Ford, E.W., Pettit, L., Silvera, G.A., & Huerta, T.R. (2014). EMR Implementation Speed: Patient Safety Culture Paradox. Journal of Healthcare Information Management (JHIM), 3(28), 24-31.

NON-PEER-REVIEWED PUBLICATIONS

4. Fisk, J.M., Silvera, G.A., Haun, C.N.*, Downes, J., Eberline, N., Smith-Hanes, P. (2019). Managing Diversity and Inclusion. PM Magazine. Link to Article

3. Silvera, G.A. (2018). The Other Side of the Publishing Veil: Insights from an Associate Editor. RWJF New Connections Blog. Link to Blog

2. Silvera, G.A. (2016). A Call to Excellence in Patient Experience. Patient Experience Journal (PXJ), 3(1), 5-6.

1. Lehrman, W.G., Silvera, G.A., & Wolf, J.A. (2014). The Patient Experience Movement Moment. Patient Experience Journal (PXJ), 1(2), 9-11.

CONFERENCE PRESENTATIONS 

Silvera, G.A., Vogus, T. J. & Clark, J.R., Physician CEOs & Patient Safety. Academy of Management Annual Meeting. Vancouver, BC, Canada. August 2020. (Cancelled due to COVID-19)

Fisk, J.M., Morris, J.C., Silvera, G.A., Chen, X.*, Chen, X.*, Crayton, M.*, Haun, C.*, Hume, J.*, Diversity and City Hall: Cultural Competency and Local Governments Symposium. American Society for Public Administration (ASPA) National Conference. Anaheim, CA. April 2020. (Cancelled due to COVID-19)

Fisk, J.M., Morris, J.C., Silvera, G.A., Chen, X.*, Chen, X.*, Crayton, M.*, Haun, C.*, Hume, J.*, Diversity and City Hall. Auburn University College of Liberal Arts Diversity Research Symposium. Auburn, AL. November 2019.

Clary, M. & Silvera, G.A. Teaching Innovations: Effective Strategies for Teaching, Learning, & Classroom Management. Auburn University Department of Political Science PhD Program Brown Bag, October 2019.

Bhussar, M.S.*, Adams G.L., Zorn, M.L., & Silvera, G.A., When Experiences Clash: The Role of Acquirer and Target CEO Characteristics in Deal Failure: Academy of Management Annual Meeting, Boston, MA, August 2019.

Heath, M.*, Porter, T & Silvera, G. Hospital Characteristics Associated with HIPAA Breaches. Midwest Management Association (MMA) Conference. St. Louis, MO. October 2018.

C.N.* Fisk, J.M., Silvera, G.A. Developing and Assessing Diversity: The Essential Characteristics of Cultural Competency. Auburn University College of Liberal Arts Diversity Research Symposium. Auburn, AL, 2018

Silvera, G. A., You Have the Floor: The Use of Open Dialogue as a Student Engagement Technique, Auburn University Conversations in Celebration of Teaching, Auburn, AL, 2018

Haun, C. N.* & Silvera, G.A. A Pilot Study Examining the Influence of Proximity to Nurse Staffing Resources on Quality of Care Outcomes. Southern Management Association Conference. St. Petersburg Beach, FL. October 24-28, 2017.
Winner: Outstanding Student Paper Award –Healthcare Management and Hospitality Track

Fisk, J.M., Haun, C.N.*, & Silvera, G.A. A Conceptual Framework of Institutionalized Cultural Competency. Southeastern Conference for Public Administration (SECOPA). Hollywood, FL. October 4-7, 2017.

Silvera, G.A. Relational Orientation in the Upper Echelons: An Executive Job Demand-Moderated Model. Academy of Management Annual
Meeting. Anaheim, CA. August 4-9, 2016.

Silvera, G.A. & Clark, J.R. The Moderating Role of Hospital Size on the Relationship between Patient Experience and Patient Safety. Academy of Management Annual
Meeting. Anaheim, CA. August 4-9, 2016.

Silvera, G.A., Ford, E.W., Diana, M.L., Kazley, A.S., & Huerta, T.R. Assessing the Relationship between Patient Safety Cultures and EHR Strategy.
HIMSS Annual Conference. Chicago, IL. April 12, 2015.

Silvera, G.A., Ford, E.W., Lowe, K.B., & Huerta, T.R. Insider versus Outsider CEO Succession and Competitive Advantage. Southern Management
Association Conference. Savannah, GA. November 11-15, 2014.
Winner: Outstanding Student Paper Award –Strategy Track

Silvera, G.A., Ford, E.W., Diana, M.L., Kazley, A.S., & Huerta, T.R. Assessing the Relationship between Patient Safety Culture and EHR Strategy.
Academy of Management Annual Meeting. Philadelphia, PA. August 1-5, 2014.

Silvera, G.A. & Clark, J.R. Empathy Revealed: A Factor Analysis of Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Surveys. AcademyHealth Annual Research Meeting. Baltimore, MD. June 22-26, 2013.
Winner: Best Student Poster Award

Ashour, Omar M., Silvera, G., Kremer, G., and Reddy, M. (2012). Exploration of Group Technology Applications: Triage in the Emergency
Department. In Proc of the 2012 Industrial and Systems Engineering Research Conference. Orlando, FL. May 19-23, 2012

TEACHING

Auburn University, Asst. Professor 2016- Present

Designing Care Organizations [Healthcare Management] (HADM 4000)

Gateway to Health Care [Intro to U.S. Health Systems] (HADM 3000)

Health Policy (HADM 3300)

Health Insurance & Reimbursement (HADM 4200)

Medical Terminology (HADM 2103)

The Pennsylvania State University, Graduate Teaching Assistant (2012-2014)

Physician Practice Management, Instructor: Richard Shurgalla
Healthcare Systems Management, Instructor: Jonathan R. Clark, PhD
Comparative International Health Systems, Instructor: Celeste Newcomb

AWARDS AND HONORS

2019 Best Reviewer for Track 2: Health Care/ Hospitality Management/ Public Administration, Southern Management Association Conference

2018 SEC Travel Grant Recipient

2018 Auburn University Conversations in Celebration of Teaching (CCT): Silvera, G. A., You Have the Floor: The Use of Open Dialogue as a Student Engagement Technique.
2017 Robert Wood Johnson Foundation (RWJF) New Connections Scholar
2017 Outstanding Student Paper, Southern Management Association, Healthcare Management Track*
2016 New Faculty Scholars, Auburn University, Biggio Center
2014 Outstanding Student Paper, Southern Management Association, Strategy Track
2013 Best Student Poster, AcademyHealth Annual Research Meeting
2013 Outstanding Conference Reviewer, Academy of Management, HCM Division
2012 Center for Integrated Healthcare Delivery Systems Scholar, Penn State University
2011 Bunton-Waller Graduate Fellowship, Penn State University
2010 Alumni Fund Scholar, University of Florida College of Health and Human Performance
2005 Ronald E. McNair Achievement Program Scholar, U.S. Department of Education
2003 National Achievement Merit Scholar, National Merit Foundation
2003 Academic Top Scholars Award (Bright Futures), FL Dept. of Education

SERVICE

Service to Auburn University

Faculty Senate Salary and Welfare Committee, 2018-Present

Biggio Center for Teaching and Learning, New Faculty Scholars Colleague Circle Mentor, 2018- Present

Biggio Center for Teaching and Learning, Course (Re)Design Facilitator, 2018- Present

Service to Department

Scholarship Committee, Health Service and Administration Program, Department of Political Science, 2016- Present

Health and Hospital Administration Organization (HHAO), Faculty Advisor, Health Service and Administration Program, Department of Political Science, 2017- Present

Ad-hoc Strategic Management Committee member, Department of Political Science, 2018-Present

Faculty Search Committee member, Department of Political Science, 2017, 2019

Service to the Profession

Patient Experience Journal (PXJ)

 

Health Care Management Review (HCMR)

 

Academy of Management (AOM)

Health Care Management (HCM) Division

  • Academic-at-Large and Executive Committee Member, 2018-Present
    • Best Paper Committee, 2020
    • Best Theory to Practice Paper Committee, 2019
    • Best Graduate Student Paper Committee, 2019
  • Teaching Committee Member, 2019-Present
  • Discussant, Annual Conference
    • “The Leadership Influence on Employee and Patient Experience”, 2018
  • Moderator, Professional Development Workshop
    • “Successful Academic Careers in Health Care Management: A Moderated Panel of Senior Scholars”, 2019
  • Panelist, Professional Development Workshop
    • “Combating Isolationism: Strategies for Improving Your Personal and Academic Well-being”, 2018
  • Facilitator, Professional Development Workshop
    • “HCM Teaching Incubator: Becoming More Effective Instructors”, 2019-2020
    • “Everything You Ever Wanted to Know about Reviewing but were Afraid to Ask”, 2018
  • Session Chair, Annual Conference
    • “New Studies in Patient Engagement and the Patient Experience”, 2020
    • “Integrating New Technologies in Health Care”, 2019
    • “The Leadership Influence on Employee and Patient Experience”, 2018
    • “Patient Centered Care and Service Orientation”, 2017
    • “Efficiency”, 2013
  • Conference Reviewer, 2013-Present

Strategic Management (STR) Division

  • Conference Reviewer, 2013-Present
  • Session Chair, Annual Conference
    • “Exploring CEO Values and Upbringing”, 2020
    • “Capability in Network”, 2014

Southern Management Association (SMA), Health Care/Hospitality Management Track

  • Conference Reviewer, 2015-Present
  • Session Facilitator
  • “Information and Data Management in Health Care Systems”, 2017
  • Best Paper in Track Committee, 2017 & 2018

Organization Theory in Health Care Association (Formerly HORA),

  • Conference Reviewer, 2018

AcademyHealth, Org. Behavior & Management Division

  • Conference Reviewer, 2013-2017

Mid-South Management Research Consortium (MMRC)

  • Research Roundtable Facilitator, Healthcare Management and Governance, 2020

Ad-Hoc Peer Reviewer

  • British Medical Journal (BMJ) of Quality & Safety
  • British Medical Journal (BMJ) Health & Care Informatics
  • Health Care Management Review (HCMR)
  • Health Services Research (HSR)
  • Health Services Management Research (HSMR)
  • Human Relations
  • Inquiry: The Journal of Health Care Organization, Provision, and Financing (Inquiry)
  • Journal of Healthcare Management (JHM)
  • Journal of Health Care for the Poor and Underserved (JHCPU)
  • Patient Experience Journal (PXJ)
  • Quality Management in Healthcare (QMHC)

PROFESSIONAL EXPERIENCE

2013 HIMMS, Project Analysts, Health IT Value Suite
2011 Dorn VA Medical Center, Volunteer Assistant Administrator
2010 UF Community Health/Family Practice Residency, Project Manager
2009 Surgical Group of Gainesville, Administrative Intern
2009 University of Florida, Orthopaedics and Sports Medicine Institute
2006 University of Florida, Department Neuroscience