Downloadable CV: (GSilveraCV(06-2019)) Google Scholar
CURRENT POSITION AND FOCUS
ASSISTANT PROFESSOR (January 2016-Present)
Health Administration Program
Department of Political Science
College of Liberal Arts & Sciences
Auburn University
RESEARCH INTERESTS:
Primary: Hospital Strategic Management, Patient Quality and Experience & Health Information Technology
Secondary: Organizational Diversity and Inclusion
EDUCATION
Ph. D., Health Policy and Administration
The Pennsylvania State University, 2015
Dissertation Committee: Jonathan R. Clark (Chair), Naleef Fareed, Jessica N. Mittler, and Donald Hambrick
M.H.A, Health Services Research, Management, and Policy
University of Florida, 2010
B.S., Psychology
University of Florida, 2006
PEER-REVIEWED PUBLICATIONS
11. Silvera, G.A. & Clark, J.R. (2019). Women at the Helm: CEO Gender and Patient Experience in the Hospital Industry. Health Care Management Review (Forthcoming)
10. Haun, C.N.*, Mahafza Z.B.*, Cook C.L.* & Silvera, G.A., A Study Examining the Influence of Proximity to Nurse Education Resources on Quality of Care Outcomes in Nursing Homes. Inquiry (55). Link to article
9. Fisk, J.M., Haun, C.N.*, & Silvera, G.A. Developing and Assessing Workplace Diversity: The Essential Characteristics of Cultural Competency. Public Integrity Link to article
8. Ford, E. W., Lowe, K. B., Silvera, G., Babik, D., & Huerta, T. R. (2018). Insider versus outsider executive succession: The relationship to hospital efficiency. Health Care Management Review (HCMR), 43(1), 61-68.
7. Silvera, G.A. (2017). The Moderating Role of Hospital Size on the Relationship between Patient Experience & Patient Safety. Quality Management in Health Care (QMHC), 26 (4), 210-217.
6. Silvera, G.A., Haun, C.N.* and Wolf, J.A. (2017). Patient Experience: The field and future, Patient Experience Journal (PXJ), 4(1), 7-22.
5. Silvera, G.A. & Clark, J.R. (2016). Patient Evaluations of the Interpersonal Care Experience (ICE) in U.S. Hospitals: A Factor Analysis of the HCAHPS Survey, Patient Experience Journal (PXJ), 3(1), 101-109.
4. Ford, E.W.,Silvera, G.A., Kazley, A.S., Diana, M.L., and Huerta, T.R. (2016). Assessing the Relationship between Patient Safety Culture and EHR Strategy. International Journal of Health Care Quality Assurance. 29(6), 614-627.
3.Silvera, G.A. & Wolf, J.A. (2015). Patient Experience Established: One Year Later. Patient Experience Journal (PXJ), 2(1), 4-10.
2. Huerta, T.R., Silvera, G.A., Pettit, L., & Ford, E.W. (2014). EMR Implementation Speed: Patient Safety Culture Paradox: Part 2. Journal of Healthcare Information Management (JHIM), 4(28), 40-45.
1. Ford, E.W., Pettit, L., Silvera, G.A., & Huerta, T.R. (2014). EMR Implementation Speed: Patient Safety Culture Paradox. Journal of Healthcare Information Management (JHIM), 3(28), 24-31.
NON-PEER-REVIEWED PUBLICATIONS
2. Silvera, G.A. (2016). A Call to Excellence in Patient Experience. Patient Experience Journal (PXJ), 3(1), 5-6.
1. Lehrman, W.G., Silvera, G.A., & Wolf, J.A. (2014). The Patient Experience Movement Moment. Patient Experience Journal (PXJ), 1(2), 9-11.
CONFERENCE PRESENTATIONS
Heath, M.*, Porter, T & Silvera, G. Hospital Characteristics Associated with HIPAA Breaches. Midwest Management Association (MMA) Conference. St. Louis, MO. October 2018.
C.N.* Fisk, J.M., Silvera, G.A. Developing and Assessing Diversity: The Essential Characteristics of Cultural Competency. Auburn University College of Liberal Arts Diversity Research Symposium. Auburn, AL, 2018
Silvera, G. A., You Have the Floor: The Use of Open Dialogue as a Student Engagement Technique, Auburn University Conversations in Celebration of Teaching, Auburn, AL, 2018
Haun, C. N.* & Silvera, G.A. A Pilot Study Examining the Influence of Proximity to Nurse Staffing Resources on Quality of Care Outcomes. Southern Management Association Conference. St. Petersburg Beach, FL. October 24-28, 2017.
Winner: Outstanding Student Paper Award –Healthcare Management and Hospitality Track
Fisk, J.M., Haun, C.N.*, & Silvera, G.A. A Conceptual Framework of Institutionalized Cultural Competency. Southeastern Conference for Public Administration (SECOPA). Hollywood, FL. October 4-7, 2017.
Silvera, G.A. Relational Orientation in the Upper Echelons: An Executive Job Demand-Moderated Model. Academy of Management Annual
Meeting. Anaheim, CA. August 4-9, 2016.
Silvera, G.A. & Clark, J.R. The Moderating Role of Hospital Size on the Relationship between Patient Experience and Patient Safety. Academy of Management Annual
Meeting. Anaheim, CA. August 4-9, 2016.
Silvera, G.A., Ford, E.W., Diana, M.L., Kazley, A.S., & Huerta, T.R. Assessing the Relationship between Patient Safety Cultures and EHR Strategy.
HIMSS Annual Conference. Chicago, IL. April 12, 2015.
Silvera, G.A., Ford, E.W., Lowe, K.B., & Huerta, T.R. Insider versus Outsider CEO Succession and Competitive Advantage. Southern Management
Association Conference. Savannah, GA. November 11-15, 2014.
Winner: Outstanding Student Paper Award –Strategy Track
Silvera, G.A., Ford, E.W., Diana, M.L., Kazley, A.S., & Huerta, T.R. Assessing the Relationship between Patient Safety Culture and EHR Strategy.
Academy of Management Annual Meeting. Philadelphia, PA. August 1-5, 2014.
Silvera, G.A. & Clark, J.R. Empathy Revealed: A Factor Analysis of Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Surveys. AcademyHealth Annual Research Meeting. Baltimore, MD. June 22-26, 2013.
Winner: Best Student Poster Award
Ashour, Omar M., Silvera, G., Kremer, G., and Reddy, M. (2012). Exploration of Group Technology Applications: Triage in the Emergency
Department. In Proc of the 2012 Industrial and Systems Engineering Research Conference. Orlando, FL. May 19-23, 2012
TEACHING
Auburn University, Asst. Professor 2016- Present
Gateway to Health Care (HADM 3000)
Health Policy (HADM 3300)
Health Insurance (HADM 4200)
Medical Terminology (HADM 2103)
The Pennsylvania State University, Graduate Teaching Assistant (2012-2014)
Physician Practice Management, Instructor: Richard Shurgalla
Healthcare Systems Management, Instructor: Jonathan R. Clark, PhD
Comparative International Health Systems, Instructor: Celeste Newcomb
AWARDS AND HONORS
2018 SEC Travel Grant Recipient
2018 Auburn University Conversations in Celebration of Teaching (CCT): Silvera, G. A., You Have the Floor: The Use of Open Dialogue as a Student Engagement Technique.
2017 Robert Wood Johnson Foundation (RWJF) New Connections Scholar
2017 Outstanding Student Paper, Southern Management Association, Healthcare Management Track*
2016 New Faculty Scholars, Auburn University, Biggio Center
2014 Outstanding Student Paper, Southern Management Association, Strategy Track
2013 Best Student Poster, AcademyHealth Annual Research Meeting
2013 Outstanding Conference Reviewer, Academy of Management, HCM Division
2012 Center for Integrated Healthcare Delivery Systems Scholar, Penn State University
2011 Bunton-Waller Graduate Fellowship, Penn State University
2010 Alumni Fund Scholar, University of Florida College of Health and Human Performance
2005 Ronald E. McNair Achievement Program Scholar, U.S. Department of Education
2003 National Achievement Merit Scholar, National Merit Foundation
2003 Academic Top Scholars Award (Bright Futures), FL Dept. of Education
SERVICE
Service to the University
Auburn University, Faculty Senate Salary and Welfare Committee, 2018-Present
Auburn University, Biggio Center for Teaching and Learning, New Faculty Scholars Colleague Circle Mentor, 2018- Present
Auburn University, Biggio Center for Teaching and Learning, Course (Re)Design Facilitator, 2018- Present
Scholarship Committee, Health Service and Administration Program, Department of Political Science, 2016- Present
Health and Hospital Administration Organization (HHAO), Faculty Advisor, Health Service and Administration Program, Department of Political Science, 2017- Present
Ad-hoc Strategic Management Committee member, Department of Political Science, 2018-Present
Faculty Search Committee member, Department of Political Science, 2017
Service to the Profession
Academic-at-Large and Executive Committee Member, Health Care Management Division of the Academy of Management
– 2018-Present
Associate Editor, and Editorial Board Member, Patient Experience Journal (PXJ)
– 2016-Present
Academy of Management, Health Care Management and Strategic Management Divisions
– Reviewer for Annual Conference, 2013-Present
– Session Chair, Annual Conference
- “Efficiency”, 2013
- “Capability in Network”, 2014
- “Patient Centered Care and Service Orientation”, 2017
– Discussant, Annual Conference
- “The Leadership Influence on Employee and Patient Experience”, 2018
– Panelist, Professional Development Workshop, Annual Conference
- “Everything You Ever Wanted to Know about Reviewing but were Afraid to Ask”, 2018
- “Combating Isolationism: Strategies for Improving Your Personal and Academic Well-being”, 2018
Southern Management Association (SMA), Health Care/Hospitality Management/Public
Administration Track
– Conference Reviewer, 2015-Present
– Session Facilitator
- “Information and Data Management in Health Care Systems”, 2017
– Best Paper in Track Committee, 2017 & 2018
Organization Theory in Health Care Association (Formerly HORA),
Conference Reviewer, 2018
AcademyHealth, Org. Behavior & Management Division
Conference Reviewer, 2013-Present
Ad-Hoc Reviewer
Inquiry: The Journal of Health Care Organization, Provision, and Financing (Inquiry)
Patient Experience Journal (PXJ)
Health Care Management Review (HCMR)
British Medical Journal (BMJ) of Quality & Safety
Health Services Management Research (HSMR)
PROFESSIONAL EXPERIENCE
2013 HIMMS, Project Analysts, Health IT Value Suite
2011 Dorn VA Medical Center, Volunteer Assistant Administrator
2010 UF Community Health/Family Practice Residency, Project Manager
2009 Surgical Group of Gainesville, Administrative Intern
2009 University of Florida, Orthopaedics and Sports Medicine Institute
2006 University of Florida, Department Neuroscience
