Page Updated January 2021
Downloadable CV: (GSilveraCV(2021-01)) Google Scholar
CURRENT POSITION AND FOCUS
ASSISTANT PROFESSOR (January 2016-Present)
Health Administration Program
Department of Political Science
College of Liberal Arts & Sciences
Auburn University
RESEARCH INTERESTS:
Primary: Hospital Strategic Management, Patient Experience & Patient Safety
Secondary: Health Information Technology & Organizational Diversity and Inclusion
EDUCATION
Ph. D., Health Policy and Administration
The Pennsylvania State University, 2015
Dissertation Committee: Jonathan R. Clark (Chair), Naleef Fareed, Jessica N. Mittler, and Donald Hambrick
M.H.A, Health Services Research, Management, and Policy
University of Florida, 2010
B.S., Psychology
University of Florida, 2006
PEER-REVIEWED PUBLICATIONS
16. Heath, M., Porter, T & Silvera, G.A. (2021). Patient Data Security: Hospital Characteristics Associated with HIPAA Breaches, International Journal of Healthcare Management (IJHM) DOI:10.1080/20479700.2020.1870349 Link to article
15. Silvera, G.S., Hamadi, H.Y., & Tafili, A.T.*. (2021). Hands and Gloves: The Relationship between CEOs and Organizational Context in U.S. Hospitals, International Journal of Healthcare Management (IJHM) DOI:10.1080/20479700.2020.1870351 Link to article
14. Fisk, J.M., Morris, J.C., Silvera, G.A., Chen, X. Chen, X., Crayton, M.M, & Hume, J.C., (2021). Toward the Roux: Explaining the Adoption of Inclusionary Practices in Local Governments, State and Local Government Review (SLGR) Link to article
13. Louis, C.J., Landry A.Y., Silvera, G.A, Robbins, J., Shay, P.D., Lee, H., Felix, J. Cave, S. & Fishman, P.A., The COVID-19 Impact on Health Administration Education: Understanding Student Perspectives on the Transition from In-person to Remote Course Instruction, Journal of Health Administration Education (JHAE) (forthcoming)
12. Hamadi, H., Martinez, D., Xu, J. Silvera, G.A., Mallea, J.M., Li, X., Li, Y., & Zhao, M. (2020). The Impact of Post-Discharge Telemonitoring on 30-Day COPD Readmissions and Mortality. Telemedicine and Telecare. DOI:10.1177/1357633X20970402 Link to article
11. Silvera, G.A. & Clark, J.R. (2019). Women at the Helm: CEO Gender and Patient Experience in the Hospital Industry. Health Care Management Review (Forthcoming) Link to article
10. Haun, C.N.*, Mahafza Z.B.*, Cook C.L.* & Silvera, G.A., A Study Examining the Influence of Proximity to Nurse Education Resources on Quality of Care Outcomes in Nursing Homes. Inquiry (55). Link to article
9. Fisk, J.M., Haun, C.N.*, & Silvera, G.A. Developing and Assessing Workplace Diversity: The Essential Characteristics of Cultural Competency. Public Integrity Link to article
8. Ford, E. W., Lowe, K. B., Silvera, G., Babik, D., & Huerta, T. R. (2018). Insider versus outsider executive succession: The relationship to hospital efficiency. Health Care Management Review (HCMR), 43(1), 61-68.
7. Silvera, G.A. (2017). The Moderating Role of Hospital Size on the Relationship between Patient Experience & Patient Safety. Quality Management in Health Care (QMHC), 26 (4), 210-217.
6. Silvera, G.A., Haun, C.N.* and Wolf, J.A. (2017). Patient Experience: The field and future, Patient Experience Journal (PXJ), 4(1), 7-22.
5. Silvera, G.A. & Clark, J.R. (2016). Patient Evaluations of the Interpersonal Care Experience (ICE) in U.S. Hospitals: A Factor Analysis of the HCAHPS Survey, Patient Experience Journal (PXJ), 3(1), 101-109.
4. Ford, E.W.,Silvera, G.A., Kazley, A.S., Diana, M.L., and Huerta, T.R. (2016). Assessing the Relationship between Patient Safety Culture and EHR Strategy. International Journal of Health Care Quality Assurance. 29(6), 614-627.
3.Silvera, G.A. & Wolf, J.A. (2015). Patient Experience Established: One Year Later. Patient Experience Journal (PXJ), 2(1), 4-10.
2. Huerta, T.R., Silvera, G.A., Pettit, L., & Ford, E.W. (2014). EMR Implementation Speed: Patient Safety Culture Paradox: Part 2. Journal of Healthcare Information Management (JHIM), 4(28), 40-45.
1. Ford, E.W., Pettit, L., Silvera, G.A., & Huerta, T.R. (2014). EMR Implementation Speed: Patient Safety Culture Paradox. Journal of Healthcare Information Management (JHIM), 3(28), 24-31.
NON-PEER-REVIEWED PUBLICATIONS
4. Fisk, J.M., Silvera, G.A., Haun, C.N.*, Downes, J., Eberline, N., Smith-Hanes, P. (2019). Managing Diversity and Inclusion. PM Magazine. Link to Article
3. Silvera, G.A. (2018). The Other Side of the Publishing Veil: Insights from an Associate Editor. RWJF New Connections Blog. Link to Blog
2. Silvera, G.A. (2016). A Call to Excellence in Patient Experience. Patient Experience Journal (PXJ), 3(1), 5-6.
1. Lehrman, W.G., Silvera, G.A., & Wolf, J.A. (2014). The Patient Experience Movement Moment. Patient Experience Journal (PXJ), 1(2), 9-11.
CONFERENCE PRESENTATIONS
Louis, C., Landry, A., Silvera, G., Robbins, J., Shay, P., Lee, H., Felix, J. Cave, S., & Fishman, P. (2020). The COVID-19 impact on health administration education: Understanding student perspectives on the transition from in-person to remote learning. Presented in Teaching in the Time of COVID-19, Academy of Management Health Care Management Division’s Extraordinary Measures for Extraordinary Times Series. Nov. 20th, 2020. (via webinar)
Silvera, G.A., Vogus, T. J. & Clark, J.R., Physician CEOs & Patient Safety. Academy of Management Annual Meeting. Vancouver, BC, Canada. August 2020. (Cancelled due to COVID-19)
Fisk, J.M., Morris, J.C., Silvera, G.A., Chen, X.*, Chen, X.*, Crayton, M.*, Haun, C.*, Hume, J.*, Diversity and City Hall: Cultural Competency and Local Governments Symposium. American Society for Public Administration (ASPA) National Conference. Anaheim, CA. April 2020. (Cancelled due to COVID-19)
Fisk, J.M., Morris, J.C., Silvera, G.A., Chen, X.*, Chen, X.*, Crayton, M.*, Haun, C.*, Hume, J.*, Diversity and City Hall. Auburn University College of Liberal Arts Diversity Research Symposium. Auburn, AL. November 2019.
Clary, M. & Silvera, G.A. Teaching Innovations: Effective Strategies for Teaching, Learning, & Classroom Management. Auburn University Department of Political Science PhD Program Brown Bag, October 2019.
Bhussar, M.S.*, Adams G.L., Zorn, M.L., & Silvera, G.A., When Experiences Clash: The Role of Acquirer and Target CEO Characteristics in Deal Failure: Academy of Management Annual Meeting, Boston, MA, August 2019.
Heath, M.*, Porter, T & Silvera, G. Hospital Characteristics Associated with HIPAA Breaches. Midwest Management Association (MMA) Conference. St. Louis, MO. October 2018.
C.N.* Fisk, J.M., Silvera, G.A. Developing and Assessing Diversity: The Essential Characteristics of Cultural Competency. Auburn University College of Liberal Arts Diversity Research Symposium. Auburn, AL, 2018
Silvera, G. A., You Have the Floor: The Use of Open Dialogue as a Student Engagement Technique, Auburn University Conversations in Celebration of Teaching, Auburn, AL, 2018
Haun, C. N.* & Silvera, G.A. A Pilot Study Examining the Influence of Proximity to Nurse Staffing Resources on Quality of Care Outcomes. Southern Management Association Conference. St. Petersburg Beach, FL. October 24-28, 2017.
Winner: Outstanding Student Paper Award –Healthcare Management and Hospitality Track
Fisk, J.M., Haun, C.N.*, & Silvera, G.A. A Conceptual Framework of Institutionalized Cultural Competency. Southeastern Conference for Public Administration (SECOPA). Hollywood, FL. October 4-7, 2017.
Silvera, G.A. Relational Orientation in the Upper Echelons: An Executive Job Demand-Moderated Model. Academy of Management Annual
Meeting. Anaheim, CA. August 4-9, 2016.
Silvera, G.A. & Clark, J.R. The Moderating Role of Hospital Size on the Relationship between Patient Experience and Patient Safety. Academy of Management Annual
Meeting. Anaheim, CA. August 4-9, 2016.
Silvera, G.A., Ford, E.W., Diana, M.L., Kazley, A.S., & Huerta, T.R. Assessing the Relationship between Patient Safety Cultures and EHR Strategy.
HIMSS Annual Conference. Chicago, IL. April 12, 2015.
Silvera, G.A., Ford, E.W., Lowe, K.B., & Huerta, T.R. Insider versus Outsider CEO Succession and Competitive Advantage. Southern Management
Association Conference. Savannah, GA. November 11-15, 2014.
Winner: Outstanding Student Paper Award –Strategy Track
Silvera, G.A., Ford, E.W., Diana, M.L., Kazley, A.S., & Huerta, T.R. Assessing the Relationship between Patient Safety Culture and EHR Strategy.
Academy of Management Annual Meeting. Philadelphia, PA. August 1-5, 2014.
Silvera, G.A. & Clark, J.R. Empathy Revealed: A Factor Analysis of Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Surveys. AcademyHealth Annual Research Meeting. Baltimore, MD. June 22-26, 2013.
Winner: Best Student Poster Award
Ashour, Omar M., Silvera, G., Kremer, G., and Reddy, M. (2012). Exploration of Group Technology Applications: Triage in the Emergency
Department. In Proc of the 2012 Industrial and Systems Engineering Research Conference. Orlando, FL. May 19-23, 2012
TEACHING
Auburn University, Asst. Professor 2016- Present
Designing Care Organizations [Healthcare Management] (HADM 4000)
Gateway to Health Care [Intro to U.S. Health Systems] (HADM 3000)
Health Policy (HADM 3300)
Health Insurance & Reimbursement (HADM 4200)
Medical Terminology (HADM 2103)
The Pennsylvania State University, Graduate Teaching Assistant (2012-2014)
Physician Practice Management, Instructor: Richard Shurgalla
Healthcare Systems Management, Instructor: Jonathan R. Clark, PhD
Comparative International Health Systems, Instructor: Celeste Newcomb
AWARDS AND HONORS
2019 Best Reviewer for Track 2: Health Care/ Hospitality Management/ Public Administration, Southern Management Association Conference
2018 SEC Travel Grant Recipient
2018 Auburn University Conversations in Celebration of Teaching (CCT): Silvera, G. A., You Have the Floor: The Use of Open Dialogue as a Student Engagement Technique.
2017 Robert Wood Johnson Foundation (RWJF) New Connections Scholar
2017 Outstanding Student Paper, Southern Management Association, Healthcare Management Track*
2016 New Faculty Scholars, Auburn University, Biggio Center
2014 Outstanding Student Paper, Southern Management Association, Strategy Track
2013 Best Student Poster, AcademyHealth Annual Research Meeting
2013 Outstanding Conference Reviewer, Academy of Management, HCM Division
2012 Center for Integrated Healthcare Delivery Systems Scholar, Penn State University
2011 Bunton-Waller Graduate Fellowship, Penn State University
2010 Alumni Fund Scholar, University of Florida College of Health and Human Performance
2005 Ronald E. McNair Achievement Program Scholar, U.S. Department of Education
2003 National Achievement Merit Scholar, National Merit Foundation
2003 Academic Top Scholars Award (Bright Futures), FL Dept. of Education
SERVICE
Service to Auburn University
Faculty Senate Salary and Welfare Committee, 2018-Present
Biggio Center for Teaching and Learning, New Faculty Scholars Colleague Circle Mentor, 2018- 2019
Biggio Center for Teaching and Learning, Course (Re)Design Facilitator, 2018- 2020
Service to Department
Scholarship Committee, Health Service and Administration Program, Department of Political Science, 2016- Present
Health and Hospital Administration Organization (HHAO), Faculty Advisor, Health Service and Administration Program, Department of Political Science, 2017- Present
Ad-hoc Strategic Management Committee member, Department of Political Science, 2018-Present
Faculty Search Committee member, Department of Political Science, 2017, 2019
Service to the Profession
Patient Experience Journal (PXJ)
- Associate Editor and Editorial Board Member, 2016-Present (Link to PXJ Editorial Board)
Health Care Management Review (HCMR)
- Editorial Board Member 2020-Present (Link to HCMR Editorial Board)
Academy of Management (AOM)
Health Care Management (HCM) Division
- Academic-at-Large and Executive Committee Member, 2018-Present
- Best Paper Committee, 2020
- Best Theory to Practice Paper Committee, 2019
- Best Graduate Student Paper Committee, 2019
- Teaching Committee Member, 2019-Present
- Discussant, Annual Conference
- “The Leadership Influence on Employee and Patient Experience”, 2018
- Moderator, Professional Development Workshop
- “Successful Academic Careers in Health Care Management: A Moderated Panel of Senior Scholars”, 2019
- Panelist, Professional Development Workshop
- “Combating Isolationism: Strategies for Improving Your Personal and Academic Well-being”, 2018
- Facilitator, Professional Development Workshop
- “HCM Teaching Incubator: Becoming More Effective Instructors”, 2019-2020
- “Everything You Ever Wanted to Know about Reviewing but were Afraid to Ask”, 2018
- Session Chair, Annual Conference
- “New Studies in Patient Engagement and the Patient Experience”, 2020
- “Integrating New Technologies in Health Care”, 2019
- “The Leadership Influence on Employee and Patient Experience”, 2018
- “Patient Centered Care and Service Orientation”, 2017
- “Efficiency”, 2013
- Conference Reviewer, 2013-Present
Strategic Management (STR) Division
- Conference Reviewer, 2013-Present
- Session Chair, Annual Conference
- “Exploring CEO Values and Upbringing”, 2020
- “Capability in Network”, 2014
Southern Management Association (SMA), Health Care/Hospitality Management Track
- Conference Reviewer, 2015-Present
- Session Facilitator
- “Information and Data Management in Health Care Systems”, 2017
- Best Paper in Track Committee, 2017 & 2018
Association of University Programs in Health Administration (AUPHA)
- Webinar Panelist: Faculty Perspectives on Remote Learning, 2020 (Link to Webinar)
Organization Theory in Health Care Association (Formerly HORA),
- Conference Reviewer, 2018
AcademyHealth, Org. Behavior & Management Division
- Conference Reviewer, 2013-2017
Mid-South Management Research Consortium (MMRC)
- Research Roundtable Facilitator, Healthcare Management and Governance, 2020
Ad-Hoc Peer Reviewer
- British Medical Journal (BMJ) of Quality & Safety
- British Medical Journal (BMJ) Health & Care Informatics
- Health Care Management Review (HCMR)
- Health Services Research (HSR)
- Health Services Management Research (HSMR)
- Human Relations
- Inquiry: The Journal of Health Care Organization, Provision, and Financing (Inquiry)
- Journal of Healthcare Management (JHM)
- Journal of Health Care for the Poor and Underserved (JHCPU)
- Patient Experience Journal (PXJ)
- Quality Management in Healthcare (QMHC)
PROFESSIONAL EXPERIENCE
2013 HIMMS, Project Analysts, Health IT Value Suite
2011 Dorn VA Medical Center, Volunteer Assistant Administrator
2010 UF Community Health/Family Practice Residency, Project Manager
2009 Surgical Group of Gainesville, Administrative Intern
2009 University of Florida, Orthopaedics and Sports Medicine Institute
2006 University of Florida, Department Neuroscience